Contact information

We’d love to hear from you. Whether you have a question about your order, our jewellery, or anything else, our team is here to help.

For order changes, cancellations, returns, exchanges, or after-sales enquiries, please email us and we’ll get back to you within 48 hours.

If you don’t hear from us within 3 days, please check your spam or junk folder, or send your email again.

Twelve Collective — Jewellery made for wherever life takes you.

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