Shipping policy
Shipping Information
Thank you for shopping with Twelve Collective. We want your order to reach you as quickly and smoothly as possible. Please review the information below for details about our processing and shipping times.
Processing Time
Orders are typically processed within 1–2 business days, Monday through Saturday, after your order has been placed.
Please note that processing may take longer if an item is temporarily out of stock. If this happens, we will do our best to keep you informed of any delay.
Shipping Time
Once your order has been processed and dispatched, delivery typically takes: 7–10 days
Please keep in mind that actual delivery times may vary depending on your destination, local delivery conditions, customs, and other factors outside our control.
Your Order at a Glance
| Stage | Estimated Time |
|---|---|
| Order processing | 1–2 days (Mon–Sat) |
| Shipping & delivery | 7–10 days |
| Estimated total | 8–12 days |
Important Information
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Processing begins after your order has been successfully placed.
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Processing times may be extended for items that are temporarily out of stock.
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Shipping times are estimates and are not guaranteed delivery dates.
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Delivery times can vary depending on the destination.
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Once your order has been dispatched, please allow the estimated shipping time for delivery.
If you no longer want the package or need to arrange a return for a full refund, please do not refuse delivery. Instead, contact our customer service team for assistance.
Thank you for choosing Twelve Collective! We appreciate your patience and look forward to getting your order to you.